Contact
A real address, answered by the people who build it.
Something not working?
Try the viewer first — and if a file will not open, send it to us and we will look at it.
Open the viewerReading is free.
How to reach us
- Email — support@capita.srl, in English or Italian.
- Post — CAPITA S.R.L., Piazza Lodovico Cerva 43, 00143 Rome, Italy.
If a file will not open, telling us what program produced it helps more than anything else. We would rather fix the parser than explain the limitation.
Frequently asked questions
How quickly do you reply?
Usually within a working day.
Can I ask for a refund?
Yes. Write to support@capita.srl and say what happened.
Can I send you the file that fails?
Yes, if you are comfortable doing so. We use it only to reproduce the problem and delete it afterwards.